What we need as a company:
Our Personal Data Protection Policy governs the use and storage of your data. Our company System is a controller of the personal data you (data subject) provide us. We will collect the following types of personal data from you:
• Name, address and contact details including your telephone number and email address
• Profile information including your profile description eg: if you are a tenant, landlord or private home owner.
• Information on your boiler system or work previously completed at your property; this is for reference only.

Why we need the information:
We require your information so that the engineers can attend to work at your property. They would only be provided with your name, address and contact telephone number/ email address for invoicing purposes, and outlines of previous work completed at your property if appropriate.

What we do with it:
Your personal data is processed in our head office as well as hosting and storage of your data (1 Hope Cottages, Yokesford Hill, Romsey SO51 0PF)

No third-party providers have access to your data, unless specifically required by law.

How long we keep it:
Under UK law, we are required to keep your documents for 18 months according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing will be kept by us until such time that you notify us that you no longer wish to receive this information.

What are your rights?:
Should you believe that any personal data we hold on you is incorrect or incomplete you have the ability to request to see this information, rectify it or have it deleted.
In the event that you wish to complain about how we have handled your personal data, please contact our office manager on: info@cpbph.co.uk